Frequently asked questions

LetMeCharge is a comprehensive electric mobility solution that brings together, on a single platform, everything needed to manage electric vehicle charging, from finding and using public charging points to installing and managing charging at home. For individuals and freelancers, LetMeCharge makes it possible to locate and use an extensive network of public charging points, plan electric routes, manage charging at home, and hire the installation of a charger with professional teams. For businesses, it offers solutions for managing electric vehicle charging, both at corporate facilities and at employees' homes, including monitoring the consumption of charges carried out at home and providing the information the company needs to manage the corresponding reimbursement to the employee. In addition, LetMeCharge offers complementary services such as specialized assistance with LetMeCharge Care and Charge&Park, providing a complete solution to support users and businesses in their transition to electric mobility.

LetMeCharge works as a comprehensive platform for electric vehicle charging. From the app, you can search for charging points nearby or along your route, view information about each charger, and check its availability. Once you find a point compatible with your vehicle, you can check its conditions and price before starting the charge. Afterward, you can start, monitor, and end the charge directly from LetMeCharge and pay using the payment method available in your account. In this way, LetMeCharge brings together, in a single app, the main needs of an electric car driver: search, plan, charge, and pay.

With LetMeCharge you can locate charging points for electric cars in Spain and access an extensive network of public chargers integrated into the app. The app lets you search for charging points based on your location, destination, or route, and view information such as location, availability, connector type, power, and price when this data is available. LetMeCharge integrates different charging operators so you can access multiple networks from a single app, avoiding the need to download and use a different app for each operator.

LetMeCharge currently allows you to check more than 900,000 charging points through its app, with information on the location, availability, and features of the charging point. The LetMeCharge network integrates different operators and charging networks to offer drivers a unified experience from a single app. The number of charging points may vary as new operators, stations, and locations are added to the platform.

Yes. LetMeCharge allows the app to be used with electric vehicles of different makes and models. The compatibility of each charge will depend on the connector type, power, and features of the selected charging point. Before starting a charge, you can check the available charger information in LetMeCharge and confirm that it is compatible with your vehicle. If you can't find your vehicle's make or model in the app, you can contact LetMeCharge to request assistance.

Yes. You can pay for your electric vehicle charges directly from LetMeCharge, without needing to use a different app for each compatible operator. The app lets you add a payment method and automatically charges for the session once it ends. Available payment methods include credit or debit cards and digital payment systems such as Apple Pay and Google Pay, depending on the options enabled in the app. You can also check the price of the charge available in the app before you start charging.

You can use the LetMeCharge charger map to locate charging points near you, at your destination, or along a route.. The app lets you customize your search to find the point that best suits your vehicle and needs.. You can view charger information such as location, connector type, power, price, and availability when this data is available.

With the LetMeCharge Route Planner you can organize your electric car trips and locate charging points along the way. You can enter your origin and destination and use the planner to find charging options en route. The planner is designed to help you travel by electric car with greater peace of mind

Yes. LetMeCharge offers home charging solutions for electric cars, including the installation of home chargers. In addition, LetMeCharge's solutions make it possible to manage the consumption of charges carried out at home and generate information for energy reimbursement in certain cases, such as company vehicles.

LetMeCharge Care is LetMeCharge's assistance service for electric vehicle drivers. It provides support for issues related to charging and the electric vehicle, including problems with charging points and coordination of roadside assistance. The service is subscription-based, and LetMeCharge acts as an intermediary with the insurance company to manage the assistance.

Charge & Park combines parking and electric vehicle charging in a single experience. At compatible parking facilities, you can enter, park, charge your vehicle, and manage payment for both parking and charging from LetMeCharge. The service simplifies the entire process without requiring any additional steps at the parking facility.

LetMeCharge offers comprehensive electric mobility solutions for businesses, from charger and fleet management to charging optimization and cost control. The platform makes it possible to manage chargers, monitor charging sessions, control consumption, manage payments, and optimize electric vehicle charging through Smart Charging solutions. In addition, LetMeCharge offers solutions for reimbursing the energy employees use to charge company vehicles at home, as well as technology integrations and APIs for manufacturers and businesses that need customized charging solutions. This way, businesses can centralize the management of their infrastructure and charging operations on a single platform.

LetMeCharge helps businesses manage the transition to an electric vehicle fleet through tools for controlling vehicles, chargers, charging sessions, and energy consumption. The platform makes it possible to monitor the status of the fleet and charging points from a single environment, review charging history, and analyze costs and consumption. For transport and logistics companies, LetMeCharge also incorporates Smart Charging solutions that adapt charging schedules and power levels based on routes, shifts, and energy rates, helping to reduce downtime and optimize charging costs.

Managing an electric fleet requires controlling both the vehicles and their charging infrastructure. With LetMeCharge, businesses can centralize the management of their fleet, monitor the charging status of vehicles, view statistics, and control charging sessions from a single platform. It is also possible to view information on consumption, power, schedules, and costs to make decisions and optimize the company's charging strategy.

LetMeCharge makes it possible to configure, monitor, and control a company's chargers from a single platform. The company can check the status and availability of charging points, monitor sessions in real time, access detailed consumption information, and adjust certain operating parameters. This makes it possible to centralize the management of different charging points and improve control over the charging infrastructure.

Yes. LetMeCharge makes it possible to centralize the management of a company's charging infrastructure from a single platform. This makes it easier to monitor charging points, track sessions, analyze consumption, and manage costs without having to use different tools for each charger. LetMeCharge's solution is designed to adapt to different business needs and types of charging infrastructure.

Smart Charging is a technology that makes it possible to optimize how, when, and at what power electric vehicles are charged. In a business, Smart Charging can adapt charging based on factors such as vehicle routes, work shifts, charger availability, and energy rates. LetMeCharge uses Smart Charging to help businesses balance energy consumption, reduce downtime, and ensure vehicles are ready when they need to head out on a route.

Charging an electric fleet can be optimized by coordinating charging schedules and power with the vehicles' operational needs. LetMeCharge's Smart Charging solution makes it possible to adapt the charging strategy based on routes, shifts, and energy rates. In addition, the company can monitor charging status, review consumption, and analyze session history to make data-driven decisions.

LetMeCharge makes it possible to view detailed information about the charging sessions of a company's electric vehicles. The platform provides information on consumption, power used, charging schedules, and costs associated with each charge, making it possible to analyze the fleet's energy behavior. With this information, businesses can identify optimization opportunities and improve the management of their electric mobility costs.

Reducing the charging cost of an electric fleet requires optimizing when and how vehicles are charged. LetMeCharge makes it possible to use Smart Charging to adapt charging schedules and power to operational needs and energy rates. In addition, the platform makes it possible to view consumption, costs, and session history to help businesses identify savings opportunities and improve their energy strategy.

LetMeCharge offers solutions for managing charges of company vehicles carried out at home. The platform makes it possible to measure the energy consumption associated with home charging and obtain the information needed to manage reimbursement for the electricity used by the employee. This way, the company can control the consumption of its employees' electric vehicles and manage the energy reimbursement process in a simpler and more organized way.

When an employee charges a company vehicle at home, it's necessary to know the energy consumption associated with those charges so the company can manage the corresponding reimbursement to the employee. LetMeCharge's solutions make it possible to measure the consumption of charges carried out at home and generate the information the company needs to manage the energy reimbursement. This way, the company has a record of home charging sessions and the consumption data needed to calculate and manage the employee's reimbursement. LetMeCharge provides the data and tools to facilitate this process, but it is the company that carries out the reimbursement to the employee.

Yes. When a company uses LetMeCharge to manage the charging of its fleet or corporate services, it can access the data needed to monitor and manage charging activity. Depending on the solution contracted, the company can view information such as charging history, energy consumption, charging point location, date and time of use, and other data needed for operational management.

Yes. LetMeCharge offers Smart Charging solutions for transport and logistics companies with electric fleets. The platform makes it possible to adapt charging schedules and power based on vehicle routes and shifts and energy rates. It also makes it possible to monitor charging status, control consumption, and manage infrastructure to help ensure vehicles are ready for their daily operations.

Smart charging planning makes it possible to adapt charging sessions to a fleet's schedules and operational needs. With LetMeCharge, businesses can monitor the charging status of their vehicles and manage infrastructure from a centralized platform. Its Smart Charging solution makes it possible to optimize charging schedules and power based on routes and shifts, helping to reduce downtime and keep vehicles ready to head out on a route.

Yes. LetMeCharge develops electric mobility solutions tailored to each company's needs. The platform can be integrated with vehicles, equipment, and business systems through tools and APIs, and makes it possible to develop customized charging experiences. These solutions are especially useful for vehicle manufacturers, technology companies, and organizations that need to integrate charging functionalities into their own products or services.